|View Content||I signed a pet out of Boarding by accident, how do I sign them back in?|
Sign them back in via modify boarding, delete the order (take note of the dates/times), modify the dates on the dashboard. Click here for the PDF.
|View Content||Why do I have a "B" icon for some of my pets on my boarding screens?|
The icon (first time boarder) will display on boarding screens to indicate a pet who does not have a previous active boarding appointment in PetExec. Click View Content for details and how to disable if desired.
|View Content||Why do I get an error message related to the number of pets when scheduling or modifying a boarding?|
If you are getting this error message when trying to schedule a boarding "The # of pets entered does not match the number of pets selected to board." it is related to error checking between available pets and the # of pets entered. Click view content for info on how to resolve this error message.
|View Content||What's the best way to update the feeding and/or medication information for a boarding appointment, scorecard, or Boarding Daily To-Do?|
It depends! PetExec is very flexible in this area. See the details for a full explanation. (The Scorecard and Boarding Daily To-Do report use the details in the boarding appointment.)
|View Content||How do I print all the scorecards for pets coming on a given day?|
Boarding : Main Menu--> Daycare & Boarding --> Sign-In Boarding or Main Menu--> Daycare & Boarding --> Modify Boarding
Daycare : Main Menu--> Daycare & Boarding --> Daycare Schedule Report
|View Content||How do I automatically charge an additional fee if boarding pets are not picked up by a certain time?|
PetExec can automatically add a fee to a boarding if a specific boarding end time has been reached. Click View Content for the steps to add this fee.
|View Content||I am changing my boarding pricing, what is the best way to update PetExec with the new pricing?|
You have a few options for updating your pricing in PetExec depending on how you want to roll out your new pricing. Click View Content for Details and options.