Communication templates are the message templates that PetExec uses for all automated and blastable messages. Templates can be edited here. The controls for sending these messages are sent are in Company Preferences-->Application Preferences-->Email/App Message – Customers.
To modify the content of automated Email/App Message and/or SMS templates, begin in the PetExec menu under Company Preferences-->Communication Settings-->Communication Templates. There are two options: Communication Templates and Blastable Templates.
Click "Edit" to modify the look and feel and content of the email. The following is an example of the boarding template and the associated preview email. Items numbered in the template, correspond to the preview email below. For complete instructions click here: Communication Templates.