Associated Documentation for Online Documentation Support

Communication Settings (Menu-->Company Preferences-->Communication Settings)
View ContentMaintain Contracts

Enter and maintain your contracts and boarding agreements.

View ContentMaintain Report Card

Steps to maintain report card.  

View ContentCommunication Templates

Communication templates are the message templates that PetExec uses for all automated and blastable messages (both email and SMS/Text).  For complete details click here: Communication Templates.

View ContentModify Email Content (doc version prior to comm templates update)

This is the list of the emails that PetExec can send out to your customers.  There are two types of emails, those that are blastable,  meaning you determine when to blast those emails.  And those that are not blastable, PetExec will send these emails based on a scheduled service or event in the system.

View ContentSocial Media Links

Social Media links are used in email blasts and email reminders.  When set up and included in emails, your customers will see the social media icon, when they click it will open your webpage within that social media.


View ContentContact Lists

Contact Lists provide pet parent contact information based on the criteria selected.  This information can be downloaded as an excel spreadsheet or saved to be used later or in email blasts.

View ContentEmail Blast

Summary of the Email Blast feature.  With Email Blasts you can send an email to employees, owners, or vets.

View ContentTips for Effective Email Delivery

Tips to ensure the emails generated from PetExec are successfully delivered to your customers.

View ContentSMS Logs

The SMS Logs show text messages sent and received to/from pet owners and employees. This menu option is only available to those Packmates who have purchased the Pet Snaps Messaging option.  The SMS logs will show messages for the last 90 days.